Merck: Compliance Training through Immersive Simulations

Case Code: HROB253 Case Length: 7 Pages Period: 2022-2023 Pub Date: 2023 Teaching Note: Available

Price: Rs.250 Organization: Merck & Co., Inc Industry: Pharmaceuticals & Biotech Countries: United States Themes: Training & Development, E-learning, Employee Development,Online Education

Abstract Case Intro 1 Case Intro 2 Excerpts

Need for ‘reimagine learning’

As a global pharmaceutical company, Merck wanted to move away from traditional check-the-box or click-next type of e-learning modules typically found in compliance training. One of the reasons for this was that the company’s IT team led by Dave Williams, the chief information and digital officer, had decided to transition from a project to a product-focused operating model that required both mindset and skillset shifts among the employees..

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